Why top BSCs choose Mero
Get up and running
in 1 hour
No extra work for cleaners
Built for scalability
Pinpoint where your cleaners are across your facilities
Hold cleaners accountable and prevent tenant complaints
Defend against slip and fall claims
Give your clients tangible feeling that cleaning was done
Do more in a single platform
Work order management
Service delivery validation
How it works
Mero helps you install base stations in key locations of your buildings where work orders are performed. These create geofences that can be customized to range from 3x3 to 100x100 feet in size based on your needs. Your cleaners carry Bluetooth beacons that ping the stations when nearby. This automatically confirms the presence of an employee at specific times and durations ensuring task validation without manual input.
Upload your scope of work for any site. This lets your supervisors drill down into each cleaner, track unfinished tasks and validate completed tasks.
Arm your supervisors and managers with data on employee location, remaining tasks, and task progress. Spot inefficiencies by monitoring SLA compliance, complaints, response time, and cleaner performance.
Mero surfaces operational inefficiencies. Put these insights into action fast by creating new work ordersand reallocating labor where there are gaps.
Get automated reports and send them to all stakeholders to prove that the work is completed according to the scope of work.
We know you need proof that Mero works for your team and your buildings.
Start a 30-day pilot.Book a first site call
It’s designed to help you understand the value of Mero, get buy-in from all stakeholders and set the stage for scaling across your facilties.
We have loyal customers that started with pilots in shopping malls, office buildings, airports, casinos, and movie theatres ranging from 25,000 to over 100,000 square feet.
What to expect
First Site Set-Up Call
Select the perfect first site and provide us with information for an accurate quote.
Virtual Site Survey
Send us your floor plan or let’s do a virtual walkthrough to configure base stations according to your needs.
Receive pre-configured base stations. Install them in your pilot site in 1 hour.
Upload your scope of work, users, shifts and buildings. Start tracking, validating and proving your work.
Frequently asked questions
- Where is Mero Control Centre used?
Our clients are using Mero Control Centre to get transparency into their operations across property types including retail stores, office buildings, airports, casinos, and movie theatres.
- What does the installation look like?
Using your floor plans or via a virtual walkthrough, we custom program base stations that create up to 10x10 meters or 30x30 feet geofences. These are shipped to you and you can install them within 1 hour.
It registers every time a cleaner with a beacon enters and exists a room.
Pricing includes unlimited base stations.
- How is the data transmitted throughout the building?
Base stations are installed in key areas in your building where tasks are completed and require a 120 volt outlet within the area.
If it’s in the restroom, it would typically be under the sink or the ceiling.
On every 10 floors, we would install a router or gateway. That’s collecting all of the signals and sending it to the cloud which gives you access to all the data on the Mero platform.
Everything is done independently of your wifi network.
- Can you preload the app with recurring tasks?
Yes, you can easily program custom tasks and periodic tasks.
- What’s the size and battery life of the beacons?
They are the size of a keychain and powered by replaceable lithium-ion batteries that can run for 12-18 months.
- Can Mero Control Centre replace my time tracking and scheduling app?
Absolutely. The Mero Control Centre is a great alternative that provides accurate employee location and task progress while removing many compliance problems including the need for cleaners to clock in and out and to manually verify that tasks have been completed.
- Can you upload pictures or attach files?
Yes, if your workflow requires it, that feature is available.
- Can you integrate with other work order or building management tools?
Yes, we can easily integrate with any existing work order or building management tools including Krieger, IBM Maximo, Zerv, Yardi etc.
- Is it anonymous and does it work in unionized environments?
Mero is an ideal solution for unionized environments. Unlike others solutions that uses GPS on employee phones, Merobeacon uses a physical beacon, making it’s functionality transparent.
The beacon tracks employee movement within the site only. The information collected is private and secure, and employees can be identified with generic labels instead of personal information.